What is Swirgurl? It's the swirl in your belly that gurgles to your heart when you're happy! Swirgurl is that thing, that someone, that song, a feeling, an attuide, a positive emotion that occur's in an instant; as the world turns, in your quite time, in your excited time, anytime!
It's another reason to Smile, Love, Share. Make your own, pass one on!
Terms and Policies
TERMS AND CONDITIONS OF THE SWIRGURL® BRAND AND WEBSITE
Welcome to the SWIRGURL® web experience. Please review the following basic terms that govern your use of, and purchase of, products from our site. Please note that your use of our site constitutes your agreement to follow and adhere to these terms. Thank you for providing an opportunity to Swirgurl®!
General:
By using our website, you agree to the Terms of Use. We may change or update these terms at any given time therefore we do not represent or warrant that the information on our web site is totally accurate, complete, or current so please check this page regularly. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without giving prior notice.
Copyright & Trademarks:
SWIRGURL® is a registered trademark and cannot be used without written consent. Unless otherwise noted all materials, including images, illustrations, designs, icons, photographs, video clips, written, and other materials that appear as part of this site are copyrights, trademarks, trade dress and/or other forms of intellectual property owned, controlled, and/or used under license or with other legal authority by SWIRGURL®. The site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interest in and to which are owned by SWIRGURL®.
SWIRGURL®, LLC owns/operates the company and website - swirgurl.com
Correction of Errors and Inaccuracies:
The information on the site may contain typographical errors or inaccuracies and may not be complete or current. SWIRGURL® therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time with or without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing, product availability, or otherwise.
Colors:
We have made efforts to display accurately the colors of products that appear at the Site. However, as the actual colors you see will depend on your monitor and/or other technological circumstance, we cannot and do not guarantee that your monitor's display of any color will be accurate.
Product Availability:
Although availability may be indicated on our site, we cannot guarantee product availability or immediate delivery. We reserve the right, without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.
We are proud to stand behind our products. SWIRGURL® does not accept returns for cash.
How To Return An Item:
Your item must be in its original unused condition to be returned for exchange or credit, unless there is a manufacturer defect. Returned merchandise is eligible for exchange or credit towards your next purchase, you must return the item within 15 days of your purchase. Returns are processed upon receipt of merchandise.
1. Please email us at info@Swirgurl.com before a returning item, so we can assist you properly with the process.
2. Mail your returned item to:
Swirgurl Return Department
716 Alameda Ave
Nolensville, TN 37135
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions:
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
You must notify us within 3 business days of receiving the item either via Email or by phone. We cannot approve any returns/exchanges over 15 days old, no exceptions. Please keep item in the original packaging with all tags attached in case of damage, accompanied by a copy of the original order invoice and receipt. We will email you a FedEx label for returning the merchandise. A replacement will be sent if available upon receipt (we will hold it for you until your return is received) as long as it has not been used, worn or washed. We will notify you via email if the item is out of stock and you will receive a full refund or we will send a comparable item equal to the purchase price of your item.
Please follow these steps for returning:
-
Merchandise must be returned within 15 days of post mark
-
Email Swirgurl® Customer Service to request an authorization code
-
Merchandise must not be worn, altered or washed with its original tags. Items that have been worn are not eligible for return
-
We do not refund shipping charges
-
We do not accept returns/exchanges on any sale items
-
We are not responsible for damages that occur during care of an item, such as dry cleaning, washing or wear
If you have been in contact with us in regards to having a return/exchange approved, it is mandatory that you include the return authorization code received from our Customer Service in your return shipment.
We will not accept any packages sent without authorization, any shipments received that have not been authorized will be refused/shipped back.
Please make sure that you have carefully reviewed your order prior to finalizing your purchase.
Send returns to 716 Alameda Ave, Nolensville, TN 37135
Shipping & Delivery Policy:
All purchases are shipped via United States Postal Service. Rates are calculated through United States Postal calculator, based on the weight and your location. All Tennessee residents will incur sales tax as set by the State of Tennessee and/or the County to which your delivery will be shipped. Customers will receive an email notification with shipping details once the package leaves Swirgurl® shipping department.
Please allow 3 to 5 business days for order processing and payment verification, and an additional 7-10 business days for delivery.
It usually takes 3-10 business days to receive the order. If you have any questions about delivery or have a date you need your order, please let us know by email or call us at 615-513-3347.
We are not responsible for shipping delays due to causes beyond U.S.P.S's control, including but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God including weather delays, and natural disasters.
Any cancellations must be placed via email within 48 hours of the initial order. After 48 hours sales are final.made via email will be caught and canceled. Telephoning us will insure the cancellation of your order and prevent unwanted charges and shipments. Email our customer service at swirgurlsmom@gmail.com.
Please note that Swirgurl.com is not responsible for incorrect shipping information that is entered at checkout. Also note that Swirgurl.com is not responsible for incorrect or incomplete address that was entered by the customer in the online shopping cart at checkout. If your shipping information is entered incorrectly and you do not notify us before your package goes out we cannot get the package back from the shipper. If you enter incorrect shipping information and do not receive your package Swirgurl.com will not provide a refund. Please make sure all shipping information is entered correctly at checkout.
Sales Tax:
Sales Tax is charged to those orders shipped within the state of Tennessee per state regulations. Sales Tax is not charged to orders shipped to the states outside of Tennessee.
Undeliverable Package:
If a package was a undeliverable or shipment was refused, the Customer can choose not to have their purchase reshipped and a refund (less original shipping and restocking fee) will be returned to the customer. If the address was incorrect due to a mistake by the customer no refund is due. If it is our error, the customer will not be charged. Please print and check your receipt for accuracy. Report any change to customer service via our email: swirgurlsmom@gmail.com.
Please check back with us periodically for any updates regarding our shipping policies. Please contact if you have any questions.
Holiday Shipping:
Holiday shipping times are subject to change. During Christmas holiday we do not ship products out on Christmas Eve or Christmas Day. All orders made the day before Christmas Eve will ship the first business day after Christmas.
The shipping information assumes that all the products ordered are all in stock. Swirgurl® is not responsible for delays in shipping that occur once the package leaves our warehouse. Packages may be delayed for various reasons beyond our control.
Customer Privacy:
Swirgurl.com respects our customers account information as private and confidential information and will never share this with any outside afflictions or individuals.
If you are having problems placing an order or with an order you received please contact our Customer Service department at customerservice@swirgurl.com.
Please note that our offices are closed December 23rd through January 1st. Email inquiries will still be answered, but any returns or exchanges will begin processing the first week of January.
Due to the busy holiday season please allow up to 48 hours for a response to your inquiry.
Thank you!
Swirgurls Mom